Location & Access
Q: Where are Ruka Ski Chalets located?
A: They are centrally located in the heart of Ruka Village at Rukatunturintie 12, 93830 Rukatunturi.
The complex is a well-known landmark, easily recognizable from Restaurant Vespiano and the red roof sign “Ruka Ski Chalets.”
They offer an excellent ski-in/ski-out location—about 100 meters from the slopes and right next to the Village–2–Valley gondola and Village Express chairlift.
Q: How close are shops and services?
A: All central amenities are within easy walking distance, including restaurants, grocery stores and the Kumpare shopping center, which has a supermarket, bowling alley, shops and restaurants, and escape rooms.
Q: Is parking available?
A: Yes, free private parking is available on-site. However, during high season demand can exceed available spaces.
The parking area is located behind the buildings, and the boom gate opens with your room key card.
Chalet Amenities & Features
Q: What amenities are included in the apartments?
A: All apartments include:
- Fully equipped kitchen or kitchenette
- Dining area, dishwasher, microwave, and cooking utensils
- Private balcony with slope, village, or courtyard views
- Washing machine and a drying cabinet
- Free WiFi
- Bed linen, towels, and final cleaning
- Private sauna (in most larger units)
Q: Is daily cleaning available?
A: Final cleaning is included. Daily cleaning may be available upon request for an additional charge.
Q: Is there ski equipment storage?
A: Yes. There is secure storage (a boot room or ski locker) on the ground floor for skis and sports equipment.
Booking & Policies
Booking & Policies
Q: What are the check-in and check-out times?
A:
- Check-in: from 16:00
- Check-out: until 12:00
Guests are encouraged to inform the property of their estimated arrival time.
Q: What is the minimum age for booking?
A: The minimum age for check-in is typically 18 years.
Q: Are pets allowed?
A: Generally no, though some units may have exceptions. Always confirm pet policies before booking.
Location & Access
Q: What is the cancellation policy?
A: Policies vary by apartment type and booking provider.
Typically, cancellations made close to arrival (e.g., within 21 days) may result in charges, and prepayments may be non-refundable. Always check your specific booking terms.
Activities & Local Information
Activities & Local Information
Q: Is a ski pass included with the accommodation?
A: No, ski passes are not included unless stated explicitly in your booking confirmation.
Q: What activities are available in Ruka?
A: Ruka offers a wide range of activities year-round. Popular options include:
- Alpine skiing & snowboarding
- Cross-country skiing
- Snowmobiling
- Hiking
- Mountain biking
- Reindeer and husky safaris
More information: www.ruka.fi
Q: Are dogs allowed in restaurants? Are there dog-friendly activities?
A: Yes. Ruka is one of the most dog-friendly destinations in Finland.
- Many restaurants allow dogs indoors.
- A dog park is located near Ruka Village.
- In winter, a dog-friendly cross-country ski track is available on frozen Talvijärvi Lake.
- In summer, dogs are welcome on hiking trails (must be kept on a leash due to reindeer).
- Dogs are also allowed on the ski bus, gondola, and the bus to Oulanka National Park.